AG SPIRITS

SAS company with a capital of 6000 euros
Headquarters: 14 Rue Charles V 75004 Paris
Phone number 09 81 47 25 00 Email address contact@vodka-lab.com
RCS Paris n ° 808 741 490
Individual tax identification number FR51808741490 h2> General conditions of sale of products sold on www.vodka-lab.com Date of last update 30/01/2021

Article 1 - Subject

These conditions govern sales by AG SPIRITS of alcohol and spirits.

Article 2 - Price

The prices of our products are indicated in euros all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs. In the event of an order to a country other than mainland France, you are the importer of the product (s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums are not the responsibility of AG SPIRITS. They will be your responsibility and are your sole responsibility, both in terms of declarations and payments to the competent authorities and bodies in your country. We advise you to inquire about these aspects with your local authorities. All orders regardless of their origin are payable in euros unless mentionned otherwise. AG SPIRITS reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price in force at the time of validation of the order and subject to availability. The products remain the property of AG SPIRITS until full payment of the price. Please note: as soon as you take physical possession of the products ordered, the risk of loss or damage to the products is transferred to you.

Article 3 - Orders

You can order on the Internet: www.vodka-lab.com
The contractual information is presented in French or in English and will be confirmed at the latest at the time of validation of your order.
AG SPIRITS reserves the right not to record a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of difficulty concerning the order received. In addition, access to the site and the possibility of ordering our products online are reserved for an adult audience of 18 years and over. You must be of legal age of consuming alcohol according to your country laws, and AG SPIRITS may require a proof of identity in case of any doubts.

Article 4 - Confirmation of your order

Any order appearing on the website www.vodka-lab.com implies acceptance of these General Conditions. Any order confirmation entails your full acceptance of these general conditions of sale, without exception or reservation. All the data provided and the recorded confirmation will constitute proof of the transaction. You declare to have perfect knowledge of it. The order confirmation will be worth signature and acceptance of the operations carried out. A summary of your order information and these General Conditions will be sent to you in PDF format via the email address confirming your order.

Article 5 - Payment

The payment of your purchases is made by credit card using the secure Stripe system or by wire transfer. The card is only debited when the order is ready to be shipped. In the event of split deliveries, only the products shipped are debited.

Article 6 - Withdrawal

In accordance with the provisions of article L.121-21 of the French Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify reasons or to pay penalty. Returns are to be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal. Return costs are your responsibility. In the event of exercise of the right of withdrawal, AG SPIRITS will reimburse the sums paid within 14 days of notification of your request and via the same means of payment as that used when ordering. EXCEPTIONS TO THE RIGHT OF WITHDRAWAL In accordance with the provisions of article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to: The supply of goods made to the consumer's specifications or clearly personalized. The supply of goods liable to deteriorate or expire rapidly. The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection. The supply of goods which, after having been delivered and by their nature, are inseparably mixed with other articles; The supply of alcoholic beverages, the delivery of which is deferred beyond thirty days and whose value agreed upon at the conclusion of the contract depends on fluctuations in the market beyond the control of the professional.

Link to download the form

Article 7- Availability

Our products are offered as long as they are visible on the site www.vodka-lab.com and within the limits of available stocks. For products not in stock, our offers are valid subject to availability from our suppliers. In case of unavailability of a product after placing your order, we will inform you by email. Your order may be canceled with reimbursement of any sums debited. In addition, the website www.vodka-lab.com is not intended to sell its products in large quantities. Consequently, AG SPIRITS reserves the right to refuse orders for more than six identical items.

Article 8 - Delivery

The products are delivered to the delivery address indicated during the ordering process. Delivery times are given as an estimate and may depend on transporter availability to your address. In the event of a delay of more than 7 days in shipping, an email will be sent to you to inform you of a possible consequence on the delivery time that has been indicated to you. In accordance with legal provisions, in the event of late delivery, you have the option of canceling the order under the terms and conditions defined in article L 138-2 of the Consumer Code. If in the meantime you receive the product, we will reimburse it and cover the shipping costs under the conditions of article L 138-3 of the Consumer Code. In the event of deliveries by a carrier, AG SPIRITS cannot be held responsible for late delivery due exclusively to unavailability of the customer after several meeting proposals.

Article 9 - Guarantee

All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects, provided for by articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it may be returned, exchanged or refunded. All complaints, requests for exchange or refund must be made by email, telephone or post within 30 days of delivery. The products must be returned to us in the state in which you received them with all the elements (accessories, packaging, instructions, etc.). The shipping costs will be reimbursed to you on the basis of the invoiced price and the return costs will be on the Buyer's side. The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.

Article 10 - Liability

The products offered comply with current French legislation. AG SPIRITS cannot be held liable in the event of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with local authorities the possibilities of importing or using the products or services you plan to order. Furthermore, AG SPIRITS cannot be held responsible for damage resulting from improper use of the product purchased. Finally, AG SPIRITS cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a breakdown in service, an external intrusion or the presence of computer viruses.

Article 11 - Applicable law in the event of disputes

The language of this contract is English. These conditions of sale are subject to French law. In the event of a dispute, the French courts will have sole jurisdiction.

Article 12 - Intellectual property

All elements of the site www.vodka-lab.com are and remain the intellectual and exclusive property of AG SPIRITS. No one is authorized to reproduce, exploit, redistribute, or use for any purpose whatsoever, even partially, elements of the site whether they are software, visual or sound. Any simple or hypertext link is strictly prohibited without the express written consent of AG SPIRITS.

Article 13 - Personal data

AG SPIRITS reserves the right to collect nominative information and personal data concerning you. They are necessary to manage your order, as well as to improve the services and information we send you. They can also be sent to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment. This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations. In accordance with the law of January 6, 1978, you have the right to access, rectify and oppose personal information and personal data concerning you, directly on the website.

Article 14 - Proof archiving

AG SPIRITS will archive the purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code. The computerized registers of the company AG SPIRITS will be considered by all the parties concerned as proof of communications, orders, payments and transactions between the parties.

Article 15 - Registration on the list opposing telephone canvassing

In accordance with article L.223-2 of the Consumer Code, you have the possibility of registering on the list opposing telephone canvassing.

Link to the BLOCTEL website

Bloctel is a free service allowing you to register your number, that of your spouse or your children, to oppose cold calling on these numbers. Any professional is prohibited from approaching a consumer registered on the Bloctel list, with the exception of cases listed in the Consumer Code. AG SPIRITS does not engage in cold calling or communicate your number to third parties who may use it for this purpose. The only scenario in which you would be likely to be contacted by the company AG SPIRITS by telephone is in the context of the completion of an order or its delivery.

Article 16 - Mediation

In accordance with article L.616-1 of the Consumer Code, the company AG SPIRITS provides a consumer mediator:

CM2C 49 Rue de Ponthieu, 75008 Paris

https://www.cm2c.net/

You can also access the European Commission's online dispute resolution platform: Online Dispute Resolution European Commission